Muñoz Moncayo, Joaquín Antonio; Muñoz Mosquera, Karen Melissa; Pérez Gurrute, Paola Andrea; Yandy Fernández, Ana Ruth
(Universidad del Cauca, 2022)
To fully express and understand a message all elements in communication are important; one must take into account what is said, what is not said and how it is said, in other words, verbal and non-verbal communication. As ...